Client-side printing hangs IE

Hi,
When I try to print a report using client-side printing in SP2, I get the
Print dialog fine, then when I click 'OK' I get the 'Printing now...' popup,
but IE hangs instantly. I've tried removing the ActiveX component and
reregistering it but to no avail. However, it works fine on other machines
that we have. Rendering to PDF works fine, so the report itself must be OK.
Is anyone else seeing the same problem, or have any ideas about what could
be causing it?
Thanks,
Chris.I found that being logged in as Administrator works perfectly, so it seems
to be some sort of permissions issue on the server. Do I need to change any
security settings in IIS or folder security on the report server?
Interestingly, the Export feature doesn't work unless the user has
administrative rights on the local machine.
Any ideas?
Chris.
"Chris Childs" <chris@.nospam.nowhere.com> wrote in message
news:d4qc2t$3ni$1$8302bc10@.news.demon.co.uk...
> Hi,
> When I try to print a report using client-side printing in SP2, I get the
> Print dialog fine, then when I click 'OK' I get the 'Printing now...'
> popup, but IE hangs instantly. I've tried removing the ActiveX component
> and reregistering it but to no avail. However, it works fine on other
> machines that we have. Rendering to PDF works fine, so the report itself
> must be OK.
> Is anyone else seeing the same problem, or have any ideas about what could
> be causing it?
> Thanks,
> Chris.
>|||It sounds like a permissions issue. Can you export to Web Archive as a non
admin? Both of these features use the users temp directory for storing some
data, can you see if the users has write permission on his %temp% directory?
--
-Daniel
This posting is provided "AS IS" with no warranties, and confers no rights.
"Chris Childs" <chris@.nospam.nowhere.com> wrote in message
news:d4qeda$h40$1$8300dec7@.news.demon.co.uk...
>I found that being logged in as Administrator works perfectly, so it seems
>to be some sort of permissions issue on the server. Do I need to change
>any security settings in IIS or folder security on the report server?
> Interestingly, the Export feature doesn't work unless the user has
> administrative rights on the local machine.
> Any ideas?
> Chris.
> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
> news:d4qc2t$3ni$1$8302bc10@.news.demon.co.uk...
>> Hi,
>> When I try to print a report using client-side printing in SP2, I get the
>> Print dialog fine, then when I click 'OK' I get the 'Printing now...'
>> popup, but IE hangs instantly. I've tried removing the ActiveX component
>> and reregistering it but to no avail. However, it works fine on other
>> machines that we have. Rendering to PDF works fine, so the report itself
>> must be OK.
>> Is anyone else seeing the same problem, or have any ideas about what
>> could be causing it?
>> Thanks,
>> Chris.
>>
>|||Even when the user has full administrative rights on the local machine,
client-side printing still doesn't work. The user has full access to the
temp directory, and can export to both PDF and Web Archive formats.
Client-side printing only works when the user has administrative rights to
the domain. Maybe it is a setting in IIS, any ideas?
"Daniel Reib (MSFT)" <danreib@.online.microsoft.com> wrote in message
news:OkAdGcDTFHA.2520@.TK2MSFTNGP09.phx.gbl...
> It sounds like a permissions issue. Can you export to Web Archive as a
> non admin? Both of these features use the users temp directory for
> storing some data, can you see if the users has write permission on his
> %temp% directory?
> --
> -Daniel
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
> news:d4qeda$h40$1$8300dec7@.news.demon.co.uk...
>>I found that being logged in as Administrator works perfectly, so it seems
>>to be some sort of permissions issue on the server. Do I need to change
>>any security settings in IIS or folder security on the report server?
>> Interestingly, the Export feature doesn't work unless the user has
>> administrative rights on the local machine.
>> Any ideas?
>> Chris.
>> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
>> news:d4qc2t$3ni$1$8302bc10@.news.demon.co.uk...
>> Hi,
>> When I try to print a report using client-side printing in SP2, I get
>> the Print dialog fine, then when I click 'OK' I get the 'Printing
>> now...' popup, but IE hangs instantly. I've tried removing the ActiveX
>> component and reregistering it but to no avail. However, it works fine
>> on other machines that we have. Rendering to PDF works fine, so the
>> report itself must be OK.
>> Is anyone else seeing the same problem, or have any ideas about what
>> could be causing it?
>> Thanks,
>> Chris.
>>
>>
>|||It is doubtful that it is an IIS setting. Are there any policies that block
ActiveX controls?
--
Brian Welcker
Group Program Manager
Microsoft SQL Server Reporting Services
This posting is provided "AS IS" with no warranties, and confers no rights.
"Chris Childs" <chris@.nospam.nowhere.com> wrote in message
news:d4sq3p$od8$1$8302bc10@.news.demon.co.uk...
> Even when the user has full administrative rights on the local machine,
> client-side printing still doesn't work. The user has full access to the
> temp directory, and can export to both PDF and Web Archive formats.
> Client-side printing only works when the user has administrative rights to
> the domain. Maybe it is a setting in IIS, any ideas?
> "Daniel Reib (MSFT)" <danreib@.online.microsoft.com> wrote in message
> news:OkAdGcDTFHA.2520@.TK2MSFTNGP09.phx.gbl...
>> It sounds like a permissions issue. Can you export to Web Archive as a
>> non admin? Both of these features use the users temp directory for
>> storing some data, can you see if the users has write permission on his
>> %temp% directory?
>> --
>> -Daniel
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
>> news:d4qeda$h40$1$8300dec7@.news.demon.co.uk...
>>I found that being logged in as Administrator works perfectly, so it
>>seems to be some sort of permissions issue on the server. Do I need to
>>change any security settings in IIS or folder security on the report
>>server?
>> Interestingly, the Export feature doesn't work unless the user has
>> administrative rights on the local machine.
>> Any ideas?
>> Chris.
>> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
>> news:d4qc2t$3ni$1$8302bc10@.news.demon.co.uk...
>> Hi,
>> When I try to print a report using client-side printing in SP2, I get
>> the Print dialog fine, then when I click 'OK' I get the 'Printing
>> now...' popup, but IE hangs instantly. I've tried removing the ActiveX
>> component and reregistering it but to no avail. However, it works fine
>> on other machines that we have. Rendering to PDF works fine, so the
>> report itself must be OK.
>> Is anyone else seeing the same problem, or have any ideas about what
>> could be causing it?
>> Thanks,
>> Chris.
>>
>>
>>
>|||No, the ActiveX control installs fine, and I get the print dialog, but then
it hangs when I print (or print preview) after that. We have no problems
with other ActiveX controls.
Chris.
"Brian Welcker [MSFT]" <bwelcker@.online.microsoft.com> wrote in message
news:e$CvMMNTFHA.3848@.TK2MSFTNGP10.phx.gbl...
> It is doubtful that it is an IIS setting. Are there any policies that
> block ActiveX controls?
> --
> Brian Welcker
> Group Program Manager
> Microsoft SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
> news:d4sq3p$od8$1$8302bc10@.news.demon.co.uk...
>> Even when the user has full administrative rights on the local machine,
>> client-side printing still doesn't work. The user has full access to the
>> temp directory, and can export to both PDF and Web Archive formats.
>> Client-side printing only works when the user has administrative rights
>> to the domain. Maybe it is a setting in IIS, any ideas?
>> "Daniel Reib (MSFT)" <danreib@.online.microsoft.com> wrote in message
>> news:OkAdGcDTFHA.2520@.TK2MSFTNGP09.phx.gbl...
>> It sounds like a permissions issue. Can you export to Web Archive as a
>> non admin? Both of these features use the users temp directory for
>> storing some data, can you see if the users has write permission on his
>> %temp% directory?
>> --
>> -Daniel
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
>> news:d4qeda$h40$1$8300dec7@.news.demon.co.uk...
>>I found that being logged in as Administrator works perfectly, so it
>>seems to be some sort of permissions issue on the server. Do I need to
>>change any security settings in IIS or folder security on the report
>>server?
>> Interestingly, the Export feature doesn't work unless the user has
>> administrative rights on the local machine.
>> Any ideas?
>> Chris.
>> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
>> news:d4qc2t$3ni$1$8302bc10@.news.demon.co.uk...
>> Hi,
>> When I try to print a report using client-side printing in SP2, I get
>> the Print dialog fine, then when I click 'OK' I get the 'Printing
>> now...' popup, but IE hangs instantly. I've tried removing the
>> ActiveX component and reregistering it but to no avail. However, it
>> works fine on other machines that we have. Rendering to PDF works
>> fine, so the report itself must be OK.
>> Is anyone else seeing the same problem, or have any ideas about what
>> could be causing it?
>> Thanks,
>> Chris.
>>
>>
>>
>>
>|||Try this...I think you may be missing RSClientPrint.Authenticate = false;
function Print()
{
RSClientPrint.MarginLeft = .5 * 25.4;
RSClientPrint.MarginTop = .5 * 25.4;
RSClientPrint.MarginRight = .5 * 25.4;
RSClientPrint.MarginBottom = .5 * 25.4;
RSClientPrint.Culture = 1033;
RSClientPrint.UICulture = 1033;
RSClientPrint.PageWidth = 11 * 25.4;
RSClientPrint.PageHeight = 8.5 * 25.4;
RSClientPrint.Authenticate = false;
RSClientPrint.Print('http://unisys1/reportserver',
'/Test/LMMISInquiry/RECIPIENTREIMBURSEMENT/ReportsAndLetters/AvgTurnaroundTime', 'AvgTurnaroundTime');
}
"Chris Childs" wrote:
> No, the ActiveX control installs fine, and I get the print dialog, but then
> it hangs when I print (or print preview) after that. We have no problems
> with other ActiveX controls.
> Chris.
> "Brian Welcker [MSFT]" <bwelcker@.online.microsoft.com> wrote in message
> news:e$CvMMNTFHA.3848@.TK2MSFTNGP10.phx.gbl...
> > It is doubtful that it is an IIS setting. Are there any policies that
> > block ActiveX controls?
> >
> > --
> > Brian Welcker
> > Group Program Manager
> > Microsoft SQL Server Reporting Services
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> >
> > "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
> > news:d4sq3p$od8$1$8302bc10@.news.demon.co.uk...
> >> Even when the user has full administrative rights on the local machine,
> >> client-side printing still doesn't work. The user has full access to the
> >> temp directory, and can export to both PDF and Web Archive formats.
> >> Client-side printing only works when the user has administrative rights
> >> to the domain. Maybe it is a setting in IIS, any ideas?
> >>
> >> "Daniel Reib (MSFT)" <danreib@.online.microsoft.com> wrote in message
> >> news:OkAdGcDTFHA.2520@.TK2MSFTNGP09.phx.gbl...
> >> It sounds like a permissions issue. Can you export to Web Archive as a
> >> non admin? Both of these features use the users temp directory for
> >> storing some data, can you see if the users has write permission on his
> >> %temp% directory?
> >>
> >> --
> >> -Daniel
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >>
> >> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
> >> news:d4qeda$h40$1$8300dec7@.news.demon.co.uk...
> >>I found that being logged in as Administrator works perfectly, so it
> >>seems to be some sort of permissions issue on the server. Do I need to
> >>change any security settings in IIS or folder security on the report
> >>server?
> >>
> >> Interestingly, the Export feature doesn't work unless the user has
> >> administrative rights on the local machine.
> >>
> >> Any ideas?
> >>
> >> Chris.
> >>
> >> "Chris Childs" <chris@.nospam.nowhere.com> wrote in message
> >> news:d4qc2t$3ni$1$8302bc10@.news.demon.co.uk...
> >> Hi,
> >>
> >> When I try to print a report using client-side printing in SP2, I get
> >> the Print dialog fine, then when I click 'OK' I get the 'Printing
> >> now...' popup, but IE hangs instantly. I've tried removing the
> >> ActiveX component and reregistering it but to no avail. However, it
> >> works fine on other machines that we have. Rendering to PDF works
> >> fine, so the report itself must be OK.
> >>
> >> Is anyone else seeing the same problem, or have any ideas about what
> >> could be causing it?
> >>
> >> Thanks,
> >>
> >> Chris.
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >
> >
>
>